Serving with empathy, at your home
Care that lets you stay right where you belong.
Locally owned, Atlanta-based, and run by a Certified Nursing Assistant who has done the work herself. Personal care, companionship and skilled nursing across ten Georgia counties.
- Safety
- Support
- Integrity
- Growth
- Love
We believe in serving our clients and staff by fostering an environment grounded in safety, support, integrity, growth, and love.
Locally owned
Not a franchise. Decisions get made here.
Who we are
It started with a CNA who kept noticing what was missing.
Healthcare Support Home Care was born from our founder's journey as a Certified Nursing Assistant, shaped by years of experience across long-term care, rehabilitation, emergency medicine, and acute care.
Working with patients facing complex challenges taught her the importance of compassion, resilience, and individualized attention. Her time in home care, especially with elderly clients, revealed how powerful it is to support people in the comfort and dignity of their own homes.
Those experiences inspired her to create an agency grounded in quality, compassion, and genuine service — and that is still what we are.
More about the agencyMedicaid waiver — EDWP
Have Medicaid, but still paying for care?
Having Medicaid and having the waiver that pays for care at home are two different approvals — and most families we meet have one without the other. The waiver is called EDWP, delivered as CCSP or SOURCE. We help you apply, start to finish, at no cost to you.
Two minutes
Seven plain questions, no sign-up
Instant answer
SOURCE, CCSP, or what to do next
No obligation
Nothing saved unless you ask us to call
What we provide
Services that support life at home
Why choose us
The difference is who is answering the phone.
Locally owned, not a franchise
We are owned and operated here, by someone who did this work herself. No corporate script, no regional manager three states away — just care tailored to our own community.
Exceptional staff standards
Our staff are carefully selected, thoroughly trained, and supported by clinical oversight, so the care you get is consistent rather than dependent on who turned up.
Relationship-centred care
We prioritise communication, reliability and genuine connection with every client, their family, and our own staff. Most of our work is showing up and being someone worth trusting.
Registered Nurse oversight
An RN completes the initial assessment, writes the care plan, and returns for supervisory visits — so the plan changes when the person does.
Out in the community
This is actually us.
Not stock photography. These are our own people at senior centres, health fairs and partner events across the counties we serve — the ordinary work of being part of a community rather than just selling into one.
In their words
What families tell us
5.0 on Google · 5 reviews
Kendra is kind and understanding. She was quick to respond to my questions and easy to communicate with. Would definitely recommend this home health agency as they put your loved one's needs first and help to give you peace of mind during the process.
Haven't had the pleasure of meeting but one lady, Kendra. And she is Fantastic! Very caring, helpful, professional, knowledgeable, and sweet as can be. Kendra goes well above and beyond. We are very blessed to have her help!
Ms Kendra provided transportation and companionship to me spending 8 hrs together. She was very caring, compassionate and also easy to talk to. She helped me to feel safe and very attentive towards me.
This was not my first time using a home health care agency, but I was really surprised that they asked what my sister's likes and dislikes were. They were able to match a home health aid that really care about her needs. She was so professional and did her job like she was taking care of her own family member. I would recommend this agency to anyone that has a love one that needs to be taking care of and treated with dignity and respect.
You must have a good new little nurse. Noticed Mom's belonging folded and drawer clothing fixed nicely. I haven't seen this type of work since mom moved in. Also whoever did last night shift did an excellent job with mom's bedtime turn.
Paying for care
More than one way to cover it
Medicaid EDWP
The Elderly & Disabled Waiver Program — delivered as CCSP or SOURCE. If you have Medicaid but not the waiver, we help you apply.
Learn more →Private pay
Direct payment for care services, with no insurance involved and no approval to wait for.
Learn more →Long-term care insurance
Coverage through an existing long-term care policy. We can bill your carrier directly.
Learn more →Where we serve
Twenty Georgia counties
From the north Georgia mountains through metro Atlanta to the coast. If you are just outside these, call us anyway — we will tell you honestly whether we can cover you.
- Bibb County
- Carroll County
- Chatham County
- Cherokee County
- Clayton County
- Cobb County
- Coweta County
- DeKalb County
- Douglas County
- Fannin County
- Fayette County
- Forsyth County
- Fulton County
- Gilmer County
- Gwinnett County
- Haralson County
- Henry County
- Newton County
- Rockdale County
- Walton County
Questions families ask us
Is your agency licensed and insured?
Yes. Healthcare Support Home Care is fully licensed, bonded, and insured in the state of Georgia, and every caregiver is background-checked and credential-verified before their first shift.
How do you match caregivers with clients?
We take time to understand your loved one's needs, personality, and preferences before we send anyone. Skills matter, but so does whether two people will actually get on — a quiet reader and a chatty caregiver is a poor match no matter how good the training.
Can I change caregivers if it isn't working?
Yes. Your satisfaction is the point. Tell us what isn't working and we will keep going until the fit is right — no awkwardness, and no charge for changing.
What areas do you serve?
We serve twenty Georgia counties: Bibb, Carroll, Chatham, Cherokee, Clayton, Cobb, Coweta, DeKalb, Douglas, Fannin, Fayette, Forsyth, Fulton, Gilmer, Gwinnett, Haralson, Henry, Newton, Rockdale, Walton. If you are just outside those, call us anyway — we will tell you honestly whether we can cover you.
I have Medicaid. Does that mean my care is covered?
Not on its own. Having Medicaid and having the waiver that pays for in-home care are two different approvals, and most families we meet have one without the other. The waiver is called EDWP, delivered as CCSP or SOURCE. We help you apply — start with our two-minute eligibility check.
How quickly can care start?
For private pay or long-term care insurance, usually within a few days of the initial assessment. Waiver-funded care depends on the state's approval timeline, which we will walk you through honestly rather than promising a date we cannot control.
Do you provide care overnight or around the clock?
Yes. Awake overnight shifts, live-in arrangements, and full 24-hour rotas. Care is available 24 hours a day, 365 days a year.
Let's talk about how we can help.
Tell us what is going on at home and we will tell you honestly what your options are — including the ones that do not involve us.